🚚 Shipping & Returns

🌍 Shipping Information

We proudly ship to Tier-1 countries, including:
United States, Canada, United Kingdom, Australia, New Zealand & European Union.

📦 Processing Time

Orders are processed within 1–3 business days.

🚛 Estimated Delivery Time

• USA & Canada: 7–14 business days
• UK & EU: 7–14 business days
• Australia & New Zealand: 7–14 business days

(Delivery times may vary slightly during holidays or high-demand periods.)

💸 Shipping Cost

✅ Free Shipping on all orders
No hidden fees. No surprises at checkout.

Once your order is shipped, you will receive a tracking number to follow your package every step of the way.

🔁 Returns & Refunds

Your satisfaction is our priority.

✅ 30-Day Money-Back Guarantee

If you’re not completely satisfied with your purchase, you can request a return within 30 days of delivery.

✔ Return Conditions

• Item must be unused and in original condition
• Original packaging required

💰 Refunds

Once we receive and inspect your return, we’ll process your refund back to the original payment method within 3–5 business days.

🐾 Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
We’ll make it right — replacement or refund, no stress.

📩 Need Help?

Our support team is happy to help:
📧 petshappy055@gmail.com
We typically respond within 8-10 hours (Mon–Fri).

❤️ Our Promise

We believe online shopping should be simple, transparent, and worry-free — especially when it’s for your pet.

Thank you for trusting Happy Pets Shop 🐶🐱